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Returns & Exchanges


EXCHANGE  (if you want another model or size)


You have the right to return goods within 15 days upon delivery of the order.

To replace the goods, you must fill in the replacement form you received with your bill.
Sending a new article is done only upon receipt of the returned item and when we find that the returned item is nonused and undamaged.
It is necessary to return the item to the undamaged original packaging packed in the package, preferably in the additonal (Shooster) box.

When returning the ordered item to our address, the cost of the postage is borne by the customer. In case of replacement the cost of sending a new article is borne by Katapult/Shooster.

REFUND (of the goods and money)

The return of the purchased item is required without delay, at the latest within 15 days.

When returning items, it is compulsory to fill out the replacement form that arrived with the bill (it can be downloaded from the link below)

Refund of money will be executed in the same way that the payment was made - on your Paypal account.

Sending a new article is done only upon receipt of the returned item and when we find that the returned item is unused  and undamaged.

When returning the ordered item to our address, the cost of the postage is borne by the customer. 

You can download, fill and send this form.

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Katapult d.o.o - Ulica Gordana Lederera 4 - Zagreb - Email: info@shooster.eu -  +385 (0)1 64 00 739

 Working hours Mon - Fri 8 AM- 4 PM